Description
This role leads the cyber claims function across Howden's international offices (outside the UK and US), supporting Howden's global cyber team.
Responsibilities:
- Lead the development and implementation of international cyber claims strategy across jurisdictions outside the UK and US
- Act as the claims lead on major cyber incidents and cyber / technology insurance claims where required, acting as a referral point to support and supplement local expertise
- Establish and embed best practice approaches to cyber claims handling, both initial response and coverage, across global offices
- Build and oversee local cyber claims capability in key international markets to ensure consistency of service provision and standards, including supporting recruitment and development
- Provide technical guidance and act as a referral point to support and enhance local expertise, including delivering education and training to clients and colleagues
- Support colleagues on business tenders and represent the cyber claims function at industry events, presenting on technical and market topics internationally
- Respond to technical and claims-related queries from clients, markets and internal stakeholders
- Lead cyber claims data initiatives, working closely with data and analytics teams to improve insight and outcomes
- Contribute as a senior member of the global cyber team, supporting wider strategic and operating plans
- Collaborate with wordings specialists and UK and US cyber claims leads to ensure a coordinated global approach
Requirements:
- Significant experience in cyber insurance claims, financial lines insurance claims, or cyber incident response within an international environment
- Proven experience developing and implementing claims strategy or best practice frameworks
- Experience supporting or overseeing cyber insurance claims, incident response or crisis management activity
- Demonstrated experience advising clients and internal stakeholders on complex insurance coverage and claims issues
- Experience working with global teams and navigating differing regulatory or market environments
- Track record of contributing to business development activity, including tenders and client presentations
- Experience working with data initiatives or using claims data to drive decision-making and improvement
- Experience collaborating with underwriting, wordings or specialist teams to deliver joined-up solutions
Benefits:
- A career that you define
- We value diversity – there is no one Howden type
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond