Description
We are seeking a Lettings Officer to join our Access and Allocations Team on an 11-month secondment. As a Lettings Officer, you will help allocate council and housing association homes across the borough, ensuring properties are let fairly and in line with housing legislation, council policy, and best practice.
Responsibilities:
- Allocate council and housing association properties.
- Process offers and maintain accurate records.
- Respond to enquiries and written correspondence.
- Provide clear advice to customers and stakeholders.
- Ensure all work complies with legislation, policy, and procedures.
- Work as part of a busy and supportive team.
Requirements:
- Experience in housing, lettings, allocations, or homelessness services.
- Understanding of allocations and homelessness legislation.
- Strong organisational skills and ability to manage competing priorities.
- Excellent written and verbal communication skills.
- Commitment to delivering excellent customer service.
- Ability to work well under pressure and as part of a team.
This is an excellent opportunity to develop your skills, broaden your experience, and contribute to a service that helps residents access suitable housing.
The salary for this role is GBP 35,520 - 36,585 per year.