Description
At Ofgem, we are committed to building a workforce that reflects the diverse communities we serve while helping to deliver a cleaner, more affordable and secure energy future for Great Britain.
As a Recruitment Officer, you will play a vital role in attracting talented people to our organisation by providing high-quality administrative and coordination support across the full recruitment lifecycle.
Working closely with Recruitment Advisors, hiring managers and key stakeholders, you will ensure recruitment campaigns are delivered efficiently, compliantly and with an excellent candidate experience at their heart.
This is a fast-paced and varied role where organisation, attention to detail and customer service are essential.
Key Responsibilities:
- Campaign Administration & Candidate Co-Ordination:
- Set up requisitions and adverts in the ATS, publish to approved channels, manage candidate communications, collate eligibility/right‑to‑work documents and support offer/PECS admin.
- Ensure prompt, accurate responses to candidate queries.
- Interview & Assessment Scheduling:
- Coordinate panel availability, book rooms/virtual links, issue interview packs and scoring sheets, confirm reasonable adjustments, send invites and confirmations and record outcomes.
- Data Quality & Compliance:
- Maintain complete, audit‑ready records.
- Follow naming/versioning conventions and data protection requirements. Resolve data gaps and discrepancies.
- Ensure HR documentation meets legal and policy standards, supporting audits and governance requirements.
- Advert Preparation & Content Support:
- Draft and proof adverts using approved templates and language, ensure brand/policy compliance and track response volumes.
- MI Reporting & Continuous Improvement:
- Analyse routine status reports flag bottlenecks to the Recruitment Advisor and suggest template/process improvements.
Key Outputs and Deliverables:
- Ensure accurate and timely entry, maintenance and integrity of data in systems.
- Live, error‑free adverts posted to agreed channels.
- Accurate interview schedules, complete packs and documented outcomes within agreed timelines.
- Audit‑ready ATS records across each stage (requisition to offer/checks), with consistent data quality.
- Clear, timely candidate and panel communications, including reasonable adjustment confirmations.
- Routine pipeline/status reports that enable advisors and managers to act quickly on risks and delays.
Key Skills and Capabilities:
- Proven administrative experience in recruitment or HR, with strong organisation and attention to detail.
- Working knowledge of Success Profiles and Civil Service Recruitment Principles, or willingness to learn quickly.
- Confident user of ATS systems, MS Office and scheduling tools; committed to data accuracy and audit standards.
- Clear, professional written and verbal communication; customer‑focused and responsive.
- Ability to manage competing deadlines, reprioritise and maintain composure during peaks.
- Discretion and integrity in handling confidential and sensitive information.
- Inclusive mindset and practical handling of reasonable adjustments for candidates and panels.
- Continuous improvement Mindset. Spots issues early and proposes simple, workable fixes.
Benefits:
Alongside your salary of £26,694, OFGEM contributes £7,733 towards you being a member of the Civil Service Defined Benefit Pension scheme. Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies.