Description
We are seeking a Beverage Manager to oversee beverage operations across all restaurants, bars, lounges, and banquet functions at Sofitel Bali Nusa Dua Beach Resort.
The successful candidate will report to the Director of Food & Beverage and will be responsible for driving beverage quality, operational efficiency, and financial performance while upholding the highest standards of luxury, brand consistency, and service excellence.
Responsibilities:
- Oversee daily beverage operations across all restaurants, bars, lounges, and banquet functions, ensuring operational efficiency and service excellence.
- Develop and implement beverage menus, including signature cocktails, wine lists, and seasonal promotions, in accordance with Sofitel brand standards and guest preferences.
- Ensure the consistency, quality, and presentation of all beverages served across the property.
- Monitor beverage service standards and guest satisfaction, implementing improvements where necessary.
- Ensure compliance with health, hygiene, and safety regulations, including HACCP standards and applicable local requirements.
- Manage beverage costs through effective inventory control, purchasing, portion management, and waste reduction.
- Analyze beverage sales reports and financial performance to identify opportunities for revenue growth and improved profitability.
- Lead, mentor, and motivate beverage and bar teams to deliver exceptional service in line with Sofitel’s luxury standards.
- Conduct regular training sessions on mixology, wine knowledge, beverage presentation, service etiquette, and upselling techniques.
- Evaluate team performance, provide constructive feedback, and support individual development and career progression.
- Foster a culture of creativity, accountability, teamwork, and continuous improvement.
- Engage personally with guests to gather feedback, ensure satisfaction, and build lasting guest loyalty.
Qualifications:
- Minimum of 3–5 years of managerial experience in beverage operations within a luxury hotel or premium lifestyle venue.
- Extensive knowledge of international wines, spirits, cocktails, and emerging non-alcoholic beverage trends.
- Strong business acumen, with proven experience in budgeting, cost control, and revenue growth.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in POS systems, inventory management software, and Microsoft Office Suite.