Description
The Associate HR Services role involves executing transactional activities related to Colleague Life Cycle HR processes, excluding recruitment. You will ensure efficient, timely, and compliant delivery of HR services while adhering to organisational standards.
Responsibilities:
- Process Colleague and Job Data Changes
- Administer Leave of Absence requests
- Support Benefits and Compensation administration
- Generate HR Reports
- Implement HR Internal and external controls
- Manage process separation transactions
- Provide feedback on procedures with a continuous improvement mindset
- Support Pfizer colleagues with inquiries/requests on HR Processes via case management tool
- Liaise with other Colleague Services teams, PX, and external vendors to resolve inquiries efficiently
- Run reports and analyse data to enable stakeholders to make informed decisions
Basic Qualifications:
- Bachelor's degree in Administration, Human Resources, or a related field
- At least 1 year of experience in an HR Shared Services/HR Operations/centralised customer service environment
- Ability to organise own work to meet deadlines in a fast-paced environment
- Strong attention to detail and adaptability to shifting priorities
- Customer-focused mindset and cross-cultural agility
- Experience working with a case management tool
- Demonstrated clear ownership of assigned responsibilities and ability to operate independently
- Result-driven attitude and continuous improvement mindset
- Effective communication in both French and English (spoken and written)
Preferred Qualifications:
- Experience working with Workday, Service Now, or comparable Human Capital Management systems, and MS Office (Excel & Word)
- Familiarity with payroll and/or Time & Attendance software (e.g., ADP, Workday)
- Ability to speak multiple additional languages
Work Location: Hybrid
Salary: The annual base salary for this position ranges from €16,875.00.