Description
At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.
Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts.
At Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale.
We are hiring a Principal Associate to support key HR priorities. The Principal associate plays a critical role in identifying and executing on process improvement areas across the team along with planning, monitoring and coordinating logistics for a number of processes, such as talent management and performance management activities.
Responsibilities
- Partner with clients to build effective relationships, manage stakeholders, and understand business imperatives to execute on HR solutions that are aligned to the business needs
- Lead and provide direction to People Leaders regarding Performance and Talent Experience. Support conversation with respect to talent attraction, development and retention
- Seek continuous improvements in HR policies and evaluate current processes for increased efficiencies. Reinforces policies and practices – promptly escalates and assists to resolve issues.
- Proactively explore, pilot, and integrate emerging technologies, including AI, to enhance the efficiency and effectiveness of core HR processes and talent strategies
- Support the planning, delivery, and facilitation of core HR processes ranging from performance & talent management, leadership development, change management, succession planning, all associate surveys, and organizational design
- Develop walk-around decks, communications, data analysis, and training materials to be used in preparing managers and associates; may include facilitator or “train the trainer” sessions
- Prepare consolidated summaries for business leaders to describe outcomes of talent conversations
Basic Qualifications
- MBA or Master’s Degree or PGDM Full-time
- At least 2 years of client facing experience OR at least 2 years of consulting experience OR a combination
- At least 2 years of experience in Human Resources
- At least 2 years of experience in Google Suite products
Preferred Qualifications
- Professional Human Resources Certification or Project Management Professional Certification or combination
- 3+ years of client facing experience or 3+ years of consulting experience or a combination
- 3+ years of experience in in Human Resources or Human Capital Consulting
- 1+ year of experience in Project or Process Management