Description
We are looking for a Senior Software Engineer to join the Device Automation team at Cisco. As a Senior Software Engineer, you will collaborate across Business Units, Engineering, and cross-functional teams to analyze, define, design, and support the implementation of end-to-end solutions that enable the best-in-class workforce experiences.
You will be responsible for the design, development, and maintenance of the Device Automation platform within our organization. This role requires extensive knowledge in software development and system administration.
Responsibilities:
- Lead the design, development, and roll-out of modules and applications such as ServiceNow.
- Collaborate with various internal teams to understand business needs and translate them into functional and non-functional requirements.
- Perform system and integration testing with sample and live data.
- Monitor health, usage, and overall compliance of the ServiceNow platform.
- Develop software solutions and ServiceNow applications based on business needs.
- Create and manage scripts and workflows within ServiceNow.
- Provide training and support to ServiceNow end-users.
- Maintain up-to-date knowledge of ServiceNow capabilities and features.
- Work closely with IT project management team to deliver solutions on time and within budget.
- Troubleshoot and resolve issues related to the ServiceNow platform and integrations.
Minimum Qualifications:
- 7+ years of experience as a Software Developer.
- Object-Oriented Programming experience with languages such as Java, JavaScript, etc.
- Experience with REST APIs or other relevant web technologies such as JSON, GraphQL, etc.
Preferred Qualifications:
- Bachelor's degree with 7+ years or Master's with 3+ years of experience in Computer Science, Information Systems, or a related field.
- Strong understanding of IT Asset Lifecycle Management.
- Proficient in data modeling, data architecture, as well as data structures.
- Certifications in ServiceNow Application Development, System Administration, or Implementation Specialist are a plus.
- Familiarity with Agile and Scrum methodologies.
- Familiarity with Mobile Device Management platforms.
- Strong communication and interpersonal skills.
- Previous experience with public cloud infrastructure such as AWS, Azure, GCP