Description
Join the Mercure Arles Centre Arènes team as a Receptionist
We are looking for a friendly, enthusiastic, and customer-focused Receptionist to join our team. As the face of our hotel, you will be responsible for providing an exceptional experience for our guests from the moment they arrive.
Your mission:
- Welcome guests warmly and manage check-in/check-out procedures efficiently
- Handle guest requests and resolve issues promptly
- Take calls with a smile and professionalism
- Coordinate with other departments to meet guest needs
- Promote hotel services and boost sales
- Embody Accor's values and ensure guest loyalty through the ALL program
We offer:
- Starting salary of €2100 gross per month
- Transport prime and public transport reimbursement
- Company health insurance
- A stimulating work environment, a supportive team, and opportunities for growth
- Happy guests, varied days, and plenty of smiles!
Working conditions:
- 8 hours of work per day
- Two consecutive days off per week
- On-site position (face-to-face interaction is essential for reception roles)
Requirements:
- Previous experience in reception is a plus
- Good level of English required