Description
We are seeking a full-time Receptionist to join our team at the ibis Saint-Germain-en-Laye hotel, located in the heart of Saint-Germain-en-Laye, just outside Paris.
As a Receptionist, you will be the first point of contact for our guests, providing a warm and personalized welcome.
Your main responsibilities will include:
- Managing guest requests and resolving any issues that may arise
- Handling front desk operations, including billing and payment
- Maintaining accurate records and updating guest files
- Promoting our loyalty program and ensuring guest satisfaction
- Collaborating with other departments to ensure seamless service delivery
- Participating in daily hotel operations, such as breakfast service and room assignments
You will also be responsible for:
- Taking charge of the hotel in the absence of management
- Preparing daily reports and closing procedures
- Monitoring revenue and cash handling
- Contributing to the smooth operation of the hotel, including internal coordination and security
We are looking for someone with excellent communication skills, a strong sense of service, and the ability to work independently and as part of a team.
Requirements:
- Excellent presentation and interpersonal skills
- Strong organizational and time management skills
- Ability to work autonomously and as part of a team
- Fluency in English
Benefits:
- Competitive salary
- Bonus scheme
- Opportunities for professional growth and development
If you are a motivated and customer-focused individual, we encourage you to apply.