Description
Our Risk Sales team is seeking an Account Manager to work with customers and prospects across our Risk and Compliance, Factiva, and Newswires solution lines.
You will:
- Provide a high level of account management service, building excellent customer relationships, understanding our customers' businesses, and resolving issues in a timely manner
- Generate new streams of revenue through sales of products and services which address prospects' business needs
- Identify opportunities for increasing revenue within the account territory via up-selling and cross-selling
- Maintain high levels of customer satisfaction through regular communication with all customers, and build solid working relationships with each customer
- Develop and execute on plans to manage strategic account renewals
- Ensure appropriate levels of customer training and awareness are provided by closely partnering with the Customer Engagement team
- Clearly express the value proposition and benefits of the Dow Jones products and solutions to specific sectors and markets
- Manage Sales Forecast and Pipeline to ensure clear reporting of forthcoming renewals, additional sales opportunities, plus the associated revenue and timescales
You have:
- A minimum of three years sales experience and a proven track record of success in selling solutions to corporate or financial customers
- The ability to work well in cross-functional and geographically dispersed teams, as well as being highly self-motivated and able to work independently when required
- Excellent communication skills (both written and verbal) to ensure the Dow Jones value position is clearly articulated to our prospects and customers
- Strong results orientation, with the commitment and drive to achieve new business goals in a complex business environment
- Strong level of business acumen and awareness to help build credibility with the customer, spot potential opportunities within a peer group or industry sector, and express the benefits of Dow Jones in an appropriate business context
- Strong time management skills, with an ability to manage tasks in a fast-paced environment, and track progress against appropriate activity goals
- Experience working with, or within, Risk & Compliance functions would be an advantage
- Bachelor's degree preferred
Our benefits include:
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Medical, Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program