Description
We are seeking an Account Manager to develop new business relationships and serve as the first level of support to existing B2B clients.
As an Account Manager at TransPerfect, you will be responsible for:
- Developing an effective understanding of the capability, benefits, and competitive advantages of TransPerfect's services
- Identifying prospective customers and individual organizations to focus on sales activities
- Developing new client relationships via cold calling, Internet, and trade shows
- In coordination with Sales Management, identifying, qualifying, developing, and closing sales opportunities
- Promoting and educating clients regarding TransPerfect's services
- Providing customer support and managing client expectations in liaison with the Production Management Team
- Managing and controlling pricing and contractual issues by developing a thorough understanding of company procedures
- Taking an active role in learning about each client's industry, business needs, and company culture to identify new business opportunities and provide a high level of service
- Performing other special projects or duties when required
To be successful in this role, you will need:
- Interest in or previous experience in Strategic Business Development and/or Client Services/Account Management
- Ability to build and maintain relationships
- Superior written and spoken communication skills in English and French
- Good analytical skills needed to project revenues, monitor budgets, and other necessary calculations
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Minimum Bachelor's Degree or its equivalent
- Ability to commute to our Paris office 5 days per week
- Ability to multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems, and commit to a high level of service