Description
Mastercard is seeking a Manager, Communications (East Southeast Asia) to support communications across East Southeast Asia (ESEA), working across a dynamic and diverse set of markets including Indonesia, Philippines, Vietnam, Cambodia, Laos & Timor Leste.
The role will help translate Mastercard's regional and global priorities into locally relevant communications strategies and campaigns, while identifying opportunities to elevate market-specific stories, leadership voices and business priorities.
Responsibilities:
- Support strategic ESEA communications planning across internal and external audiences
- Develop and execute integrated communications programs across ESEA
- Work closely with Country Managers and local market teams to understand business priorities and identify relevant local insights
- Drive market-level storytelling and amplification
- Own and execute social media plans for priority markets
- Support executive visibility across ESEA
- Drive storytelling through digital, social and visual-first content
- Partner closely with regional, global and market stakeholders to deliver aligned, enterprise-wide communications
- Manage agency and vendor relationships across markets
- Coordinate multiple agencies and stakeholders across ESEA
- Execute high-impact regional and market campaigns
- Monitor market and social conversations to identify emerging trends, issues, opportunities and competitive activity
- Contribute to employee engagement and internal storytelling
- Measure and optimise communications performance
Requirements:
- Proven experience across communications, PR, marketing, or related disciplines
- Experience working across multiple markets in Southeast Asia
- Proven experience managing external agencies
- Strong understanding of social media strategy and execution
- Exceptional writing and editing skills
- A keen eye for visual storytelling and creative content
- Strong strategic thinking combined with a hands-on approach to execution
- Highly collaborative and culturally aware
- Superb project and time management skills
- Digitally savvy and curious
- Proficient in Microsoft Office and creative/content tools
- Highly self-motivated, organised and detail-oriented
- Excellent command of written and spoken English