Description
Join our 2 hotels, Ibis Budget and Ibis Styles Arles Palais des congrès, part of the Accor network.
As a Receptionist, you will be responsible for:
- Welcoming clients physically and by phone
- Managing check-ins and check-outs
- Handling reservations and payments
- Addressing client requests before, during, and after their stay
- Coordinating with various hotel services
- Ensuring quality procedures and brand standards are met
- Managing daily closures and administrative tasks
- Handling unexpected situations with professionalism
Requirements:
- Excellent communication and interpersonal skills
- Dynamic, autonomous, and team-oriented
- Adaptable and versatile
- Good presentation and customer service skills
- Fluency in French required
- Professional English
- Previous experience in hotel reception is desirable
- Knowledge of hotel software (OPERA) is a plus
We offer a diverse and inclusive work environment, with opportunities for development and growth.