Description
We are seeking a Manager, Vaccines HCP Engagement to support the operational needs of the VBU commercial team and marketers, focusing on the execution and management of congresses and speaker programs.
The role requires strong organizational, project management, and leadership skills to ensure seamless operations and strategic collaboration across multiple teams.
Key Activities:
- Lead the end-to-end operational execution of speaker programs,from planning, speaker nomination, eligibility verification, and approvals through delivery, reconciliation, documentation, and close-out.
- Manage speaker program budgets, spend tracking, and financial controls.
- Oversee speaker contracting, onboarding, training, and utilization in partnership with marketing, HCP engagement, legal, and compliance.
- Establish and monitor key performance and compliance indicators to assess program effectiveness.
- Develop and maintain approved standard operating procedures, controls, timelines, and tools.
Strategic Collaboration and Compliance:
- Partner proactively with Vaccines brand marketers, sales leadership, medical affairs, legal, privacy, and compliance to translate brand strategies into operational plans.
- Ensure all speaker programs and congress activities comply with company policies and procedures, industry codes, applicable laws and regulations.
Congress Operations Leadership:
- Lead compliant operational planning and execution for national and regional medical congresses.
- Develop and manage the annual congress calendar, budgets, timelines, and required review and approval milestones.
Field and Vendor Management:
- Act as the primary liaison between the field sales organization and operations teams.
- Manage relationships with external vendors and agencies.
Training and Development:
- Develop, deliver, and document role-based training for field sales, marketers, vendors, and other stakeholders.
Risk Mitigation and Issue Management:
- Proactively identify, assess, document, and monitor operational, compliance, privacy, financial, and logistical risks.
Requirements:
- Bachelor's degree
- 7-8 years of experience in marketing, operations, event management, budget management, sales, and project management
- Experience working with KOLs/external experts and managing speaker programs and congress operations within established compliance, legal, and regulatory frameworks
- People management experience
Preferred Qualifications:
- 10 years of experience in the pharmaceutical or healthcare industry
- Exceptional problem-solving abilities and strategic thinking
- Strong organizational and project management skills
- Excellent communication and presentation skills