Description
Hewlett Packard Enterprise offers university students the opportunity to join a leading IT company and gain invaluable experience through our Internship Program. As a Customer Experience Intern, you will be responsible for facilitating certain segments of the day-to-day operational processes related to front-end and back-end activity in support of the organisation's business objectives.
Responsibilities:
- Support activity related to particular team processes like customer order booking, order release, renewal activation, partner/sales request management, etc.
- Support in resolving operational issues that may arise from the entire sales process flow.
- Issue reports related to the assigned operational activity and analyse the data.
- Request/share data and coordinate actions with other teams and functions as guided by the process.
- Ensure verification, functionality, business control, and compliance with audit requirements aimed at securing HPE financially.
Requirements:
- Currently enrolled in a Bachelor or Master's degree in Business/Economics.
- Good analytical and problem-solving skills.
- Strong customer service mind-set.
- Result-oriented, self-started, able to achieve goals and objectives.
- Team player, communicative, and flexible, with a quality mind-set.
- Fluent in English; any other language will be considered a plus.
- Very good MS Office skills (Excel, PowerPoint, Word, Outlook).
Benefits:
- Initial extensive onboarding to support you with adjusting into the role.
- Ongoing learning and development throughout the duration of the program.
- Be mentored by at least one senior member of the team.
- Competitive salary and great benefits.
- Great work-life balance including hybrid working and Wellness Fridays initiative.