Description
We're Pret, proud makers of freshly made food, organic coffee, and big ideas. We're growing fast on our mission to be the hospitality employer of choice everywhere we operate.
As a Front of House Leader, you'll be an in-shop champion, coaching and mentoring your team. You'll drive team performance, protect profit, and keep customers happy through high standards and great energy.
About you
- Be kind, honest, and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
- Experience needed: You lead with purpose,driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
The perks
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech, and more
- Comfy free shoes to wear on shift
Life in Our shops
- Individual ways to grow: fully funded professional qualifications, leadership development, and informal and formal mentoring
- Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills
- Pace & variety: Build a diverse skillset, meet some new people, and learn
- Community & purpose: We work together to create positive change through the Pret Foundation