Description
We are looking for a People & Culture Generalist to join UnitedMasters! As a People & Culture Generalist, you will own daily employee support, HR systems, and employee lifecycle operations across UnitedMasters, Translation, and Shared Services.
Responsibilities:
- Provide employee and manager support: Serve as the first point of contact for day-to-day People questions, explain policies, resolve routine issues independently, and recognize when to involve People Business Partners, Payroll & Benefits, or People leadership.
- Manage employee lifecycle: Own onboarding, employee changes, and offboarding, coordinate orientation, documentation, I-9 processing, system updates, and communications with employees, managers, IT, and other partners.
- Administer HR systems and data: Own day-to-day HRIS and People tool administration, including configuration, workflows, permissions, integrations, vendor coordination, and troubleshooting.
- Improve processes with AI: Identify and implement practical uses of approved AI tools and automation across People operations.
- Coordinate immigration: Coordinate visa sponsorships, renewals, and related documentation with employees, People leadership, and external immigration counsel.
- Provide offboarding support: Partner with People Business Partners on separation logistics.
- Maintain documentation and reporting: Maintain clear process guides, employee resources, personnel files, and sensitive documentation.
- Support cross-functional projects: Support HR projects and system implementations by coordinating tasks, testing workflows, maintaining documentation, and following through on assigned deliverables.
Requirements:
- 4+ years of progressive HR or People Operations experience
- Experience administering an HRIS or People tools
- Experience supporting People programs or HR projects
- Strong understanding of HR operations, employee lifecycle processes, and the connection between systems, data, and employee experience
- Sound judgment and discretion
- Strong organizational and coordination skills
- Practical understanding of AI tools and automation
- Experience with ADP, Culture Amp, Lattice, Google Workspace, or comparable tools