Senior Director, Product Management, Debit Customer Experiences

We are seeking a Senior Director, Product Management, Debit Customer Experiences to lead our Retail Bank Product Space. You will be responsible for creating a winning debit customer experience across the customer journey.

Key Areas of Expertise:

• Human Centered: Obsess over internal and external customer needs to reimagine and innovate product solutions
• Business Focused: Deliver game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven: Leverage technology to deliver innovative and resilient solutions
• Integrated Problem Solving: Identify and resolve complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership: Lead cross-functional teams to solve customer problems and drive organizational alignment

Responsibilities:

• Work closely with teams to understand business drivers and context
• Partner with Design on UX/customer needs research
• Collaborate with tech teams on well-managed delivery
• Prioritize and manage multiple projects simultaneously

Requirements:

• Bachelor's degree in any field and at least 7 years of Product Management experience
• At least 3 years of People Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer-facing digital products
• Experience coming out of Fintech or Big Tech Corporations
• 4+ years of experience in People Management

Salary Range: McLean, VA: $269,600 - $307,700 New York, NY: $294,100 - $335,700 Philadelphia, PA: $245,100 - $279,800 Richmond, VA: $245,100 - $279,800 Wilmington, DE: $245,100 - $279,800

Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.