Description
Product Management at Capital One is a dynamic field that involves reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
About the Role
As a Senior Manager, Product Management-Business Data Products, you will be responsible for:
- Client Identity & Relationships: Building and maintaining enterprise-level functionality that governs business identity, profiling, matching, and elevation models, and managing the foundational relationship architecture and identity data essential for ensuring a seamless, high-quality servicing environment.
- Enable Business-Centric Experiences: Empowering associates across operations, call centers, and digital platforms with real-time, comprehensive views of business client relationships, enabling efficient issue resolution and ensuring consistent excellence across all customer touchpoints.
- Targeted Servicing Focus: Driving a dedicated product strategy for Business Customers, prioritizing active clients and those with complex, multi-LOB portfolios while maintaining vital connections to potential prospects.
Capital One Product Framework
In this role, you will be expected to demonstrate proficiency in five key areas:
- Human Centered: Obsessing about internal and external customer needs to reimagine and innovate product solutions.
- Business Focused: Delivering game-changing outcomes by focusing on leverage and execution excellence.
- Technology Driven: Leveraging technology to deliver innovative and resilient solutions that enable both near-term and long-term value.
- Integrated Problem Solving: Identifying and resolving complex problems to deliver outcomes while mitigating product risks.
- Transformational Leadership: Leading cross-functional teams to solve customer problems and drive organizational alignment.
Basic Qualifications:
- Currently has, or is in the process of obtaining, a Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field), Business, or Marketing.
- OR Bachelor's degree in any field and 4 years of Product Management experience.
Preferred Qualifications:
- Experience translating business strategy and analysis into consumer-facing digital products.
Salary Information:
- McLean, VA: $200,700 - $229,100 per year
- New York, NY: $219,000 - $249,900 per year
- Richmond, VA: $182,500 - $208,300 per year
Benefits:
- Comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.
For more fresh new jobs, check out yubhub.co.