Description
We are seeking a Partner Support Specialist to support the management and growth of a global service portfolio. As a Partner Support Specialist, you will provide analysis, recommendations, and day-to-day support while developing expertise in partner services, solutions, and business processes.
Responsibilities:
- Follow established guidelines and procedures to develop support plans on simple product families.
- Represent services on product core teams and provide service requirements into product development.
- Set product service metric goals, monitor product support business performance, and identify when corrective action is required.
- Collaborate with regions and worldwide teams regarding service and support planning, implementation, and performance.
- Report on business performance.
Requirements:
- Typically 1+ years of experience in a directly related business.
- Good level of Turkish, with the ability to communicate effectively in a business setting.
- Typically a first-level university degree or equivalent work experience.
- Moderate knowledge of the IT and services industry.
- Basic organisational, analytical, and communication skills.
What We Can Offer You:
- Comprehensive suite of benefits that support physical, financial, and emotional wellbeing.
- Investment in your career, with programs to help you reach your career goals.
- Unconditional inclusion, celebrating individual uniqueness and valuing varied backgrounds.
Work Arrangements:
- Hybrid role, requiring on average 2 days per week in an HPE office.