Description
We are looking for a detail-oriented and structured Sales Operations Analyst to own Sales Lead Data Quality, ensuring the accuracy, cleanliness, and completeness of our lead pipeline before it is handed over to the Sales team.
This role is critical to improving lead quality, increasing sales productivity, and minimizing time spent on invalid or duplicate records. You will serve as the first layer of validation, ensuring the team focuses only on high-quality, verified opportunities that are ready for outreach.
What You’ll Be Adding
Here’s what your day-to-day might look like:
- Validate and clean large lead datasets sourced from external and internal sources
- Identify and remove duplicate, invalid, or outdated records to ensure a high-quality lead pool and ensure relevant CRM updates are made in a timely manner
- Conduct periodic checks of CRM hygiene and lead on ensuring data hygiene is maintained
- Support the commercial team on ad-hoc requests, with a focus on improving productivity, data enrichment, and helping enhance the customer experience
- Provide basic reporting on lead pool quality and validation status
What You’ll Need to Thrive
- UAE National (Emirati)
- Based in Dubai
- Strong attention to detail and high level of accuracy
- Structured, organized, and process-driven
- Analytical mindset with the ability to spot inconsistencies in data
- Comfortable working with Google Sheets or Excel, including formulas and data manipulation
- Able to manage repetitive tasks while maintaining quality
- Fluent in English
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here, you can expect to:
- Make a visible impact every day
- Your work directly improves experiences for customers, partners, and riders.
- Learn fast in an entrepreneurial environment
- Work close to the market with autonomy, pace, and real responsibility.
- Build a career, not just a role
- Stretch yourself, develop new skills, and grow as the business evolves.
- Deliver together in an inclusive culture
- Collaborative, values-driven teams that support how you work best.
Diversity, Equity, and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.