Description
GitLab is seeking a Staff Product Manager for Tenant Scale within Infrastructure Platforms. This role involves setting product direction for supporting large, complex customers as they grow across departments, projects, and regions. The focus is on making tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and Self-Managed.
The Staff Product Manager will work on problems at the intersection of product strategy, infrastructure, and customer needs. This includes building a platform to horizontally scale the SaaS architecture, enabling tenant movement between environments, handling isolation and regional requirements, and supporting a more cellular architecture.
Key responsibilities:
- Drive product strategy and direction for tenant scale and unified deployment capabilities.
- Set quarterly and annual plans for tenant portability and platform unification.
- Define requirements for the unified deployment platform.
- Partner with engineering and product peers to move work from concept into a deployment model.
- Collaborate with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness.
- Build business cases for investment in tenant scale and unified deployment.
- Facilitate tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification.
- Translate complex technical concepts into product plans and documentation.
- Represent GitLab as a trusted voice on cellular architecture and tenant scale in external forums.
- Coach fellow product managers on direction updates and GitLab's architecture and tech stack.
Requirements:
- Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.
- Ability to work effectively with deeply technical engineering teams.
- Knowledge of how SaaS or platform-based systems scale.
- Comfort working with customers or internal stakeholders on complex requirements.
- Skill in turning ambiguous technical problems into clear product strategy and plans.
- Expertise in qualitative customer interviewing and product validation.
- Experience building business cases and collaborating across product, engineering, and other cross-functional partners.
- Strong written and verbal communication skills.
- Recognition as a thought leader in a relevant domain.
The base salary range for this role is $168,000-$285,600 USD.
GitLab offers benefits to support health, finances, and well-being, flexible paid time off, team member resource groups, equity compensation, and a growth and development fund.