Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As an Account Development Manager (ADM), you'll play a critical role in driving new business opportunities, building relationships with industry leaders, and developing the commercial skills needed for a successful long-term career in the Clinical Research Organization (CRO) industry.
Responsibilities
- Partner closely with Account Executives and Business Development leaders to develop strategic account penetration plans
- Generate new opportunities through proactive outreach to prospective and existing clients
- Secure high-value meetings with key decision-makers across pharmaceutical, biotechnology, and medical device organizations
- Build and nurture meaningful client relationships through consistent engagement and follow-up
- Identify and qualify new business opportunities that align with ICON's capabilities and growth objectives
- Maintain accurate and insightful customer intelligence within Salesforce CRM
- Research target organizations, industry developments, and key stakeholders to support strategic growth initiatives
- Support the development and execution of account-specific growth strategies
- Generate interest and attendance for webinars, conferences, and industry events
- Collaborate with cross-functional teams to prepare for client engagements and commercial discussions
- Monitor and report on key performance metrics including meetings, opportunities, RFPs, and account penetration
- Represent ICON professionally during client interactions and industry events
- Learn and articulate ICON's unique value proposition within the clinical research marketplace
- Take ownership of quarterly objectives and consistently drive measurable commercial outcomes
Requirements
- Bachelor's degree or equivalent combination of education and experience
- Experience in business development, inside sales, account development, lead generation, or a client-facing commercial role
- Experience within clinical research, healthcare, life sciences, biotechnology, pharmaceuticals, or related industries is highly desirable
- Strong communication, presentation, and relationship-building skills
- Excellent organizational skills and attention to detail
- Experience using CRM systems such as Salesforce or similar platforms
- A proactive mindset with a passion for identifying and pursuing new opportunities
- Additional language skills are highly valued
- Preferably 1-2 years of CRO experience
Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways