Business Support and Operations Officer

We are seeking a Business Support and Operations Officer to join the Department of Health and Social Care. You will work with colleagues across the organisation to support the delivery of key priorities, helping teams operate effectively through a range of administrative, coordination and operational activities.

The Department of Health and Social Care is proud of its purpose – to enable everyone to live more independent, healthier lives for longer. The role will contribute to the delivery of the 10-Year Health Plan and the integration of DHSC and NHS England into a new, more agile organisation, helping to improve health and care outcomes for people across the country.

As a Business Support and Operations Officer, you could work in a range of roles across the department, including policy, corporate services and delivery. You will take responsibility for your own work, manage competing priorities and work with others to deliver high-quality outcomes. You will build effective working relationships, respond flexibly to changing demands and identify opportunities to improve how work is delivered.

Responsibilities:

• Manage your own work and priorities, making sure tasks are completed accurately and on time
• Coordinate work across the team, keeping track of actions, deadlines and priorities
• Produce clear and accurate information, including correspondence, briefings, reports and presentations
• Maintain records and management information to track progress and support decisions
• Work with colleagues and stakeholders to solve problems and deliver priorities
• Help the team work effectively, responding to changing priorities and improving ways of working

Person specification:

• Experience of taking ownership of your own work and delivering accurate work on time with limited supervision
• Strong organisational skills, with the ability to coordinate activity, manage competing priorities and meet deadlines
• Strong written and verbal communication skills, with the ability to produce clear, accurate and well-structured information for different audiences
• Good judgement and problem-solving skills, including knowing when to ask for help or raise an issue
• Ability to build effective working relationships and work with others to deliver shared priorities
• A proactive and flexible approach, with the ability to adapt to changing priorities and improve ways of working

Benefits:

• Salary of £30,827.68 - £35,202.96 per year
• Contribution of £8,930 towards being a member of the Civil Service Defined Benefit Pension scheme
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%