Global Workplace Business Operations Lead

The Workplace Experience team at Perplexity powers and connects the workday for all employees across its global offices. The team is hospitality and experience-driven, focusing on creating thoughtful and memorable experiences for colleagues.

As the Global Workplace Business Operations Lead, you will manage business operations and cross-functional program delivery to enable the global Workplace Experience team to scale. You will collaborate with the Head of Workplace Experience to set the operating framework, make decisions, and remain hands-on in delivering results.

Responsibilities:

• Own the Workplace operating framework: Lead annual and quarterly planning, translate team strategy into priorities and resource plans, and establish clear decision rights and measures of success.
• Lead internal capital-project delivery: Take accountability for integrated delivery plans across office openings, refreshes, and other capital initiatives.
• Own portfolio controls and insight: Establish dependable lease administration, obligation tracking, space and occupancy information, and portfolio reporting.
• Drive financial planning and performance: Own the processes and quality of operating and capital forecasts, commitments, actuals, and variance analysis in partnership with Finance.
• Set the systems and reporting roadmap: Own business requirements, governance, and improvement priorities for workplace tools such as Envoy.
• Lead EHS program governance: Establish a risk-based plan, clear responsibilities, and a review cadence with qualified vendors and internal teams.
• Set standards for delivery and handover: Own the development and use of project playbooks, planning processes, and operational-readiness criteria.
• Serve as a senior operating partner: Lead cross-functional operating and project reviews, surface decisions with clear recommendations, and represent your areas with internal and external partners.

Requirements:

• Senior functional leadership: 8+ years in workplace business operations, corporate real estate, facilities programs, or a closely related field.
• Project and program management expertise: Experience in planning, organizing, tracking, and executing projects.
• Relevant delivery depth: Record of delivering office buildouts, relocations, or capital improvements as an internal owner.
• Strong financial and analytical judgment: Experience driving forecasting and reporting processes, challenging assumptions, and translating portfolio data into resource or investment recommendations.
• Experience building an operating framework: Established planning, governance, performance measures, and systems that helped a growing function deliver more predictably.
• Leadership across organizational boundaries: Ability to secure commitments, challenge constructively, and resolve competing priorities across teams and vendors.