Description
Syneos Health is seeking an experienced Senior IMS Specialist to lead investigator payment operations and support complex financial processes across clinical trial programs.
Job Responsibilities
The Senior IMS Specialist will lead Investigator Payment activities and ensure adherence to Clinical Trial Agreement (CTA) payment terms. Key responsibilities include:
- Managing end-to-end payment operations for late-stage clinical trials
- Partnering with Clinical Operations, Project Management, Finance, Accounts Payable, and Accounts Receivable teams to ensure seamless payment execution
- Supporting audits and maintaining accurate project payment records
- Driving process improvements and identifying operational efficiencies
- Developing and maintaining SOPs, work instructions, and training materials
- Mentoring and training junior team members
Requirements
- Bachelor's degree in business administration, Finance, Statistics, Economics, or a related discipline
- Strong experience in Investigator Payments, Clinical Trial Agreements (CTA), and Payment Management within a CRO or healthcare environment
- Knowledge of Accounts Payable, Accounts Receivable, and payment-related processes
- Microsoft Excel and reporting skills
- Experience supporting audits, compliance reviews, and process improvement initiatives
- Strong stakeholder management, communication, and problem-solving abilities
- Proven experience in training, mentoring, and leading team initiatives
Preferred Experience
- CRO industry experience
- Exposure to IMPACT, Medidata, or similar clinical trial payment platforms
- Experience supporting global clinical trial payment operations