Description
We're seeking a Technical Program Manager - Infrastructure to lead our infrastructure transformation roadmap across various systems.
About the role: As a Technical Program Manager - Infrastructure, you will play a crucial part in shaping and delivering our infrastructure transformation strategy.
Responsibilities:
- Lead the infrastructure transformation roadmap across networking, infrastructure, supply chain and logistics systems, identity and access management, and security.
- Shape clear programme objectives, success measures, and governance frameworks that support outcome-led delivery.
- Coordinate integrated plans, dependencies, risks, budgets, and key milestones across multiple teams and workstreams.
- Partner with technical teams, senior leaders, and business stakeholders to support technical quality and feasibility.
- Champion modern engineering practices, including automation, observability, and zero-trust security, while driving continuous improvement and healthy team performance.
Requirements:
- Experience in technical programme management, software development, or technical product management, ideally within large-scale infrastructure transformation.
- Strong understanding of enterprise infrastructure, including networking, servers, platforms, and security.
- Ability to coordinate complex dependencies, prioritise collaboratively, and deliver outcomes across multiple teams in a fast-paced environment.
- Clear communication with technical and non-technical audiences, building trusted relationships, influencing decisions, and managing customer and stakeholder expectations.
- Analytical approach to problem-solving, with experience of governance, risk management, outcome-led delivery, and servant leadership within lean-agile environments.
Benefits:
- 20% colleague discount across all M&S products and many third-party brands.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes.
- Generous Defined Contribution Pension Scheme and Life Assurance.
- Dedicated welcome and induction process.
- Wellbeing support, including 24/7 Virtual GP and PAM Assist.
- Industry-leading parental, adoption, and neonatal policies.
- Charity volunteer day.