Description
We are seeking an experienced Administrative Manager to oversee new business underwriting at FWD Group's Hong Kong office, located in the FWD Tower.
Job Summary: As an Administrative Manager, you will lead a team of administrative staff and manage the administrative processes associated with new business applications. You will ensure timely and accurate completion of applications, identify process improvements, and collaborate with underwriters, sales teams, and other departments.
Responsibilities:
- Oversee administrative processes for new business applications
- Lead and manage a team of administrative staff
- Identify and implement process improvements
- Ensure compliance with industry regulations and company policies
- Collaborate with underwriters, sales teams, and other departments
- Monitor data accuracy and quality
- Generate and analyze reports on new business performance
- Address client, broker, and agent queries
- Perform user acceptance tests on system enhancements
Requirements:
- Bachelor's degree in Business Administration, Finance, or a related field
- Minimum 5 years' experience in an administrative or managerial role within the life insurance industry
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- High attention to detail and accuracy
- Strong communication and interpersonal skills
- Proficiency in using insurance software and Microsoft Office Suite
- Ability to analyze data and generate meaningful reports
- Knowledge of industry regulations and compliance standards
Benefits:
- 5-day workweek
- 20-22 days annual leave
- Excellent learning and development opportunities
- Attractive salary package