Description
The Configuration Management and Release Engineering Specialist provides technical leadership and supports the Defense Threat Reduction Agency (DTRA) Defense Stockpile Management Systems (DSMS) enterprise application configuration management, software development, and release delivery.
The role establishes and maintains configuration-management documentation, controls authorized changes and release artifacts, and ensures the integrity, security, availability, performance, and traceability of mission-critical application build and release environments.
Responsibilities include:
- Coordinate and facilitate Engineering Review Board (ERB) meetings, including agendas, technical documentation, and meeting minutes.
- Review engineering change proposals for technical accuracy, completeness, architecture compliance, cybersecurity, interoperability, and configuration-control requirements.
- Manage and facilitate Configuration Control Board (CCB) meetings to evaluate and approve changes to baselined systems.
- Maintain and improve CMDB accuracy, including configuration-item discovery, relationships, and resolution of discrepancies or configuration drift.
- Develop and maintain configuration-management plans, policies, standard operating procedures, and work instructions.
- Generate ERB, CCB, and ITSM metrics and status reports using ServiceNow dashboards and reporting tools.
Requirements:
- Minimum 5+ years of ITSM Change and Configuration Management experience.
- Hands-on experience with ServiceNow Change, CMDB, and Configuration modules.
- Familiarity with ITIL frameworks, especially Change & Configuration processes.
- Experience supporting ERB/CCB or similar governance bodies.
- Strong technical understanding of enterprise networks, systems, applications, and architectures.
Benefits:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from and apply to solve real world problems
- Rest and recharge with paid vacation and holidays.