Description
Join Pfizer GH&B Canada as a Pharmacy Key Account Manager (PKAM) in Quebec. As a PKAM, you will play a crucial role in establishing and maintaining long-term relationships with key decision-makers and influencers within retail pharmacy accounts.
Core Responsibilities:
- Establish and maintain long-term, trusted relationships with key decision-makers and influencers within retail pharmacy accounts
- Increase Pfizer's presence and availability in the retail pharmacy channel
- Identify and prioritize retail pharmacy accounts based on dispensing volume and growth opportunity
- Develop and execute account strategies and business plans for priority retail pharmacy accounts
- Build a comprehensive understanding of each customer's objectives, strategies, and priorities
- Develop channel-specific commercial approaches and account offerings that are competitive and responsive
- Maintain working knowledge of the provincial and private payer environments in your province
- Collaborate closely with various stakeholders to ensure aligned, non-duplicative engagement
- Gather and share market insight on retail pharmacy channel trends, competitor activity, and account-level sales and share performance
- Analyze account activity, monitor progress against account plans and channel objectives, and adjust action plans and resource allocation as appropriate
- Coordinate and execute compliant educational programs for retail pharmacy customers
- Provide input into the recommendation and deployment of Pfizer resources within accounts as required
- Operate with a Digital First multichannel mindset to enhance customer experience and support optimal patient access to our medicines
- Maintain 100% compliance on all commercial activities and report adverse events and product complaints as per corporate procedures
Requirements:
- University degree in business administration or science with a minimum of five years of pharmaceutical sales experience
- Demonstrated record of success in customer-facing positions, preferably including retail pharmacy account management
- Proven account management and selling skills, with the ability to identify partnership opportunities that achieve both Pfizer and customer goals
- High level of business acumen and strategic business planning abilities, with proficiency in CRM, analytics tools, and Microsoft Office
- Excellent communication, presentation, negotiation, and interpersonal skills
- Established network of key stakeholders in the retail pharmacy channel is an asset
- Experience with generics, biosimilars, or other multisource products is an asset
- Experience in contracting, pricing, or commercial negotiation is an asset
- Ability to travel frequently within Ontario and maintain a valid driver's license
Language Skills:
- Excellent verbal and written communication skills in English
Salary: The annual base salary for this position ranges from $107,925 to $179,875.