Description
Visa Commercial Solutions (VCS) team creates and delivers products to Visa’s Commercial clients. You will join the Small Business team within Visa Commercial Solutions (VCS), focused on accelerating SMB revenue and strengthening Visa’s SMB solutions with existing clients.
Key Responsibilities:
- Provide first and second level support across a defined group of existing clients, building strong relationships and supporting the clients to launch and scale the Visa card programs.
- Represent the SMB team at regular client reviews, tracking business performance and advising on opportunities to scale the business.
- Partner across the Visa business, in particular with Visa Consulting and Analytics to bring the optimal support to our clients in order to deliver material new spend in the programmes.
- Conduct research, market mapping, and opportunity sizing to identify areas where Visa can add differentiated value.
- Be a deep subject-matter expert on the SMB segment, closely tracking industry trends, competing solutions and advising on the next generation of SMB payment solutions.
Qualifications:
- Strong understanding of the SMB ecosystem, including the roles of banks, financial institutions, software platforms and B2B payments providers.
- Knowledge of relevant SMB payment solutions, including virtual cards, accounts payable and receivable solutions, and APIs.
- Experience in a relationship management, product, solutioning, commercial role serving SMB clients.
- Excellent relationship-building and influencing skills, with credibility across clients, partners, cross-functional teams and senior leaders.
- Strong problem-solving skills, commercial judgement, self-direction and accountability.
- Collaborative mindset and a strong track record of effective cross-functional working.
- Experience leading and developing high-performing teams across a matrix organisation.
- Fluent English; another European language is advantageous.