Specialty Sales Team Leader

The Specialty Sales Team Leader role at Target involves leading a team of consultants to deliver exceptional guest experiences and drive sales growth.

The starting pay range for this position is $25.00 - $27.00 per hour, with a full pay range of $25.00 - $42.50 per hour.

Responsibilities:

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensure every team member understands and consistently delivers on Target's guest experience commitments and operations
• Provide feedback and hold team members accountable for great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities for improvement
• Demonstrate a service culture that prioritises the guest service experience
• Plan daily/weekly workload to deliver on department and store sales goals and guest engagement
• Lead and demonstrate a culture of executing all best practices
• Develop, coach, and lead a team of consultants who are knowledgeable and passionate
• Assign daily tasks to team members based on planned workload and guest traffic patterns
• Encourage team to use tools available in their department to welcome, inspire and influence guests
• Partner with third-party vendors to ensure brand standards and merchandising are being met
• Support team execution of changes and updates to merchandise sets and visual presentations
• Create inspiring visual moments by ensuring product is organised and merchandised to support seasonal trends
• Support your direct leader in leading assigned department area backroom processes
• Participate in team hiring and onboarding processes
• Lead your team in prioritising the guest experience
• Support your direct leader in establishing clear goals and expectations
• Demonstrate a culture of ethical conduct, safety and compliance
• Lead and demonstrate a safety culture
• Model the execution of physical security processes
• Support merchandise protection strategies
• Occasionally assume store-level leadership on duty responsibilities
• Address all store emergency and compliance needs
• Support guest services such as back-up cashier, order pick up and Drive-up

Requirements:

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
• Work independently and as part of a team
• Manage workload and prioritise tasks independently
• Welcoming and helpful attitude toward all guests and other team members
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment

Benefits:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation