Description
We are seeking an ambitious and commercially minded Account Executive to join our Trainline Partner Solutions team, managing key relationships with Travel Management Companies in the UK and Europe.
As an Account Executive at Trainline, you will be responsible for nurturing partnerships with major B2B clients, ensuring they achieve success with our technology and that Trainline continues to grow as their trusted digital rail partner.
Key responsibilities:
- Provide day-to-day support to an assigned portfolio of Trainline Partner Solutions customers
- Build and manage successful customer relationships, becoming a trusted advisor for our partners
- Identify growth opportunities and execute them with the help of the team
- Get involved in ad-hoc projects and business support as needed
- Support on development and managing a customer communication plan
- Negotiation and renewal of existing customer contracts
Requirements:
- 1-2 years’ experience in Account Management, Customer Success, or Partnership Management, ideally within rail, business travel technology, or the travel space
- Fluency in English. Additional languages such as French, Spanish, German and/or Italian is advantageous
- Ability to build and maintain strong client relationships with enterprise or strategic partners
- Proven experience in managing multiple client workstreams and priorities
- Strong communication skills – written and verbal
- Confidence with your ability to find your way in ambiguous situations
- Passion for the rail industry, business travel, and sustainable mobility
- Experience using Salesforce in an account management/sales environment
Benefits:
- Private healthcare & dental insurance
- Generous work from abroad policy
- 2-for-1 share purchase plans
- EV Scheme to further reduce carbon emissions
- Extra festive time off
- Excellent family-friendly benefits
- Clear career paths
- Transparent pay bands
- Personal learning budgets
- Regular learning days