Description
The Senior Specialist, Cast Engagement supports the planning and delivery of Cast Engagement initiatives that enhance Cast experience across Hong Kong Disneyland.
Key Responsibilities
- Program delivery & Execution – Lead the end-to-end planning and execution of assigned Cast Engagement initiatives, including locally developed and global programs.
- Stakeholder Coordination – Build effective partnerships with Lines of Business (LOBs), HR functional teams, communications partners, representative groups, and other stakeholders.
- Content Development & Storytelling – Develop compelling communications, presentations, event recaps, and multimedia content that showcase Cast Engagement initiatives.
- Idea Generation & Continuous Improvement – Leverage feedback, engagement data, Employee Experience Survey results, workforce insights, benchmarking of engagement practices across Disney Parks and Resorts, and AI-enabled solutions to identify opportunities and recommend enhancements to Cast Engagement programs.
- Operational Excellence – Manage project timelines, budgets, logistics, and vendor relationships while ensuring appropriate governance, compliance, and effective resource utilization.
Requirements
- Minimum 5 – 8 years of relevant experience in event planning, project management, employee engagement, communications, marketing, or HR-related functions.
- Strong organization, coordination, communication, and stakeholder management skills, with attention to detail and the ability to manage multiple projects in a fast-paced environment.
- Proactive, collaborative, creative, and solution-oriented, with the ability to take ownership within scope and contribute ideas in planning discussions.
- Strong presentation and storytelling skills, with proficiency in Microsoft Office applications and AI-enabled solutions.
- Proficient in written and spoken English and Chinese