Description
As a Training Specialist at Epiq, you will deliver training programs, ensure operational excellence, and support professional development.
The role involves collaborating with various stakeholders, managing instructional design, and maintaining high-quality standards.
Key responsibilities include:
- Delivering training programs and ensuring operational excellence
- Supporting professional development and instructional design
- Collaborating with various stakeholders to achieve organisational goals
- Managing instructional design and professional development trainings
- Monitoring and reporting on key performance indicators (KPIs)
- Ensuring compliance with company policies and regulations
Requirements:
- Bachelor's degree in Business Administration, Human Resources, or a related field
- 3+ years of experience in training and development
- Adult Learning Methodologies
- Analytical Analysis
- Business Intelligence (BI)
- Coaching
- Communication
- Continuous Improvement Culture
- Customer Relationship Management (CRM)
- Facilitation
- Instructional Design
- Operational Excellence
- Operations Support
- Professional Collaboration
- Professional Development Trainings
Certifications:
- Certified Professional in Learning and Performance (CPLP)
The salary for this role will be determined based on several factors, including location-based market rate, abilities, performance during screening and interview, and pay parity with the wider team in the considered location.