Description
The Mastercard Economics Institute (MEI) is an economics lab that drives macroeconomic thought leadership in support of Mastercard's efforts to build a more inclusive and sustainable digital economy. We're seeking a Business Operations Analyst to manage the implementation of MEI's recurring operational cadence.
Responsibilities:
- Manage the MEI calendar for the year, including internal and external engagements and meetings, major content milestones, marketing and communications collaboration, and strategy and planning timelines
- Engage directly with partner organizations to intake their operational cadences
- Organize and support weekly, monthly, quarterly and annual meeting cadences
- Support development of relevant content and deliverables for these meetings
- Coordinate with key internal and external stakeholders to document and oversee research delivery protocols
- Coordinate with key internal and external stakeholders to maintain finance, budget, headcount and T&E processes
- Meet regularly with MEI internal managers to update central calendar, assess requirements, and surface any operational blockers
Requirements:
- Enthusiastic about operational excellence and problem-solving
- Strong process management skills, with experience in design thinking a plus
- High levels of organization and attention to detail
- Experience with process documentation and/or governance is a plus
- Excellent written communication skills
- Highly responsive and able to work across global time zones
Benefits:
- Competitive base salary
- Annual bonus or commissions depending on the role
- Insurance, including medical, prescription drug, dental, vision, disability, life insurance
- Flexible spending account and health savings account
- Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement