Description
Join our friendly team at Co-op Funeralcare and help families say the perfect goodbye to loved ones. As a Funeral Arranger, you will play a crucial role in providing support to clients and arranging funerals with dignity and respect.
Job Details:
- £26,266 per year (£13.47 per hour)
- Full-time, 37.5 hours per week, Monday to Friday, 9am - 5pm
- Location: Hatfield Road, St. Albans, AL1 4JS
Responsibilities:
- Build and maintain positive relationships with clients and the community
- Support clients in person and over the phone, arranging family visits and answering questions
- Ensure the funeral home is clean, safe, and welcoming
- Work with digital systems to manage client documentation, funeral arrangements, and invoicing
- Support with manual handling of coffins and assist in the care and preparation of the deceased
- Update client management applications with accurate and timely information
Requirements:
- Good communication skills
- Ability to work with numbers and perform basic calculations
- Keen eye for detail and accuracy
- Good IT skills and ability to learn new systems
- Passion for delivering great service and building relationships
- High levels of empathy, discretion, and care
- Ability to carry out physical elements of the role
Benefits:
- Competitive salary
- Excellent pension scheme with up to 10% employer contributions
- Discounts on Co-op products and services
- 23 days holiday (pro-rata)
- Access to Employee Assistance Programme
- Virtual GP and free eye tests
- Endless career development opportunities
- Friendly, supportive team
What We Offer: At Co-op Funeralcare, we're committed to creating a workplace where colleagues can feel like they belong. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.