Description
We are seeking a Workplace Ambassador to join our Workplace Experience team. You will provide overall support in the workplace, contributing to the well-being of our employees by delivering day-to-day operations on the floor. You will partner with People Experience in launching employee wellness initiatives relating to the workplace and implement initiatives to look after the well-being, health, and safety of our employees.
What impact you can create at Chanel:
- Employee Well-being, Health & Safety:
- Carry out planned initiatives to ensure a safe working environment for employees, such as systems furniture, working ambience, and other amenities.
- Serve as a window for employees to share feedback and challenges relating to the workplace, addressing their needs and issues in a timely manner.
- Coordinate regular safety training provided by the service provider to equip employees with workplace safety knowledge, such as annual fire drills, first aid training, and Display Screen Equipment (DSE).
- Assist in the execution of Corporate Social Responsibility (CSR) initiatives as set by the Company.
- Serve as the main contact for employees on all office emergency incidents.
Office Administrative Management:
- Provide support for all office administrative-related activities, focusing on hospitality and housekeeping services.
- Deliver an all-rounded hospitality experience to employees and visitors by observing the standard of office administrative services.
- Act as the main contact point with the Building Management and ensure timely communication of information and regulations with employees.
- Supervise housekeepers for delivering day-to-day operations, including Meeting Room setup, and keep track of the inventory of office supplies.
- Maintain the office condition through regular inspection, ensuring office cleanliness and tidiness adhere to the standard.
- Ensure office administrative-related policies are executed seamlessly and provide regular feedback to fine-tune policies.
- Own and maintain the workplace data/dashboard and keep information updated.
- Partner with the Facilities Management Team in coordinating workplace repair and maintenance works and ensure seamless communication with employees.
- Issue Purchase Orders and monitor expenses for office supplies and services; maintain a comprehensive record of spending for budgeting and cost control purposes.
- Partner with the People Experience team in supporting the new staff onboarding process and logistic arrangement.
- Perform ad-hoc duties related to the workplace as deemed necessary.
Partnership with People Experience team:
- Partner with People Experience in bringing to life employee wellness initiatives relating to the workplace and serve as a sounding board to People Experience on employee wellness.
- Ensure seamless communication with employees on all workplace-related matters, observing guidelines from People Experience and the Communications team, especially during emergency situations.
What you will bring:
- Multiple years of working experience with a proven track record in workplace operations or facilities management, understanding of latest market trends.
- Good organizing skills and ability to work multi-tasking.
- Good problem-solving skills and attention to detail.
- Strong team player with excellent interpersonal, communication, and networking skills, able to build good relationships and partnerships with stakeholders.
- Open-minded and think outside the box in looking for new ways of doing things.
- Fluent spoken English and Cantonese.
What Chanel can offer you:
- A prestigious stage to advance your career within the luxury retail industry.
- A workplace culture grounded in personal growth, teamwork, and innovation.
- Continuous learning opportunities to hone your skills, keeping you at the cutting edge of luxury retail.