Description
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
The Strategic Partnerships team is responsible for identifying, building, and scaling high-impact partnerships that expand Agoda's reach, improve customer acquisition, and create long-term business value. For Japan, Financial Institution (FI) partnerships represent a strategic growth channel.
As Senior Manager, Strategic Partnerships, you will lead Agoda's Japan FI partnership strategy and execution. You will be responsible for identifying new partnership opportunities, managing key strategic accounts, negotiating commercial agreements, and driving performance across Agoda's financial institution partnerships in Japan.
Partnership Strategy & Business Development
- Define and drive Agoda's FI partnership strategy for Japan, aligned with market priorities and business growth objectives
- Identify, evaluate, and prioritize new partnership opportunities with banks, credit card issuers, payment platforms, loyalty programs, and other financial ecosystem players
- Build compelling partnership value propositions and business cases to secure internal alignment and partner buy-in
- Lead commercial discussions, negotiations, and contract execution with prospective and existing FI partners
Account Management & Growth
- Own and grow a portfolio of key FI partners in Japan, ensuring strong relationship management and long-term strategic alignment
- Develop joint business plans with partners to drive customer acquisition, transaction growth, brand visibility, and partnership profitability
- Monitor partner performance and proactively identify growth levers, optimization opportunities, and operational improvements
- Ensure timely execution of campaigns, product integrations, and partner initiatives
Cross-Functional Leadership
- Collaborate with internal stakeholders across Marketing, Product, Analytics, Finance, Legal, and Operations to launch and scale partnership initiatives
- Translate partner needs into clear internal requirements and drive execution across multiple teams
- Influence decision-making through strong communication, stakeholder management, and data-backed recommendations
- Support process improvements, reporting frameworks, and operating models to improve scalability and partner experience
Analytics & Optimization
- Analyze partnership performance, customer behavior, campaign effectiveness, and commercial outcomes to generate actionable insights
- Use data to identify trends, optimize investment decisions, and improve partnership ROI
- Build business cases for new initiatives and present recommendations to senior stakeholders
- Track key success metrics and maintain clear visibility on pipeline, performance, and impact
Requirements
- 7+ years of experience in strategic partnerships, business development, account management, consulting, or a related commercial role
- Strong experience managing external partners and driving commercial outcomes in a fast-paced, data-driven environment
- Experience working with or within financial institutions, payment companies, loyalty ecosystems, or digital consumer platforms is highly preferred
- Fluency in English and Japanese is required