Description
As Salesforce leads global workforce transformation in the agentic era, the practice actively seeks Trailblazers who are passionate about bettering business and the world through artificial intelligence, driving rapid innovation, and keeping core values like trust at the center of every client commitment.
The Senior Technical Consultant operates as a hands-on advisor positioned directly at the intersection of Salesforce platform architecture and deep automotive domain knowledge. Covering an enterprise scope that spans Original Equipment Manufacturers (OEMs), authorized dealership networks, commercial fleet operators, and emerging mobility providers, the consultant acts as the trusted technical voice for client leadership navigating complex digital transformations.
Technical Architecture & Work Stream Leadership
- Lead the end-to-end technical design and delivery of dedicated work streams within the automotive domain, maximizing the capabilities of Salesforce Automotive Cloud and adjacent platform components.
- Author and govern application and technical design documents (ADD/TDD) that strictly adhere to Salesforce architecture best practices while seamlessly aligning with the client's broader enterprise ecosystem.
- Establish and enforce robust technical standards across the full Salesforce stack, guiding project teams on optimal integration patterns, environment management frameworks, deployment pipelines, and automated testing strategies.
Core Automotive Domain Implementation
- Implement end-to-end tracking of vehicle assets from manufacturing assembly through inventory pipeline, retail sale, warranty period, and secondary market disposition.
- Streamline OEM-to-dealer interactions by unifying lead distribution, co-op sales programs, inventory sharing, and warranty claim processing.
- Construct scalable multi-vehicle management frameworks that support commercial fleet accounts.
- Connect vehicle telematics and diagnostic trouble codes (DTCs) directly into intelligent dealer service scheduling workflows.
- Unify siloed customer data across OEM marketing, dealership sales, and aftersales service channels to execute personalized, multi-channel customer journeys.
AI-Native Delivery & Future-Proofing
- Drive continuous up-skilling in AI Fluency and AI-native delivery practices, leveraging Agentforce capabilities to power domain-specific automotive use cases.
- Operationalize advanced AI developer tools and assistants into daily delivery workflows to streamline complex APEX code generation, automate unit test creation, and accelerate technical design drafting.
Advisory, Risk Management & Mentorship
- Provide hands-on advisory leadership during critical project inflection points, rapidly troubleshooting complex technical issues, and driving technical impediments through to full resolution.
- Manage high-stakes client expectations by negotiating complex technical solutions and architecture trade-offs.
- Actively mentor junior consultants and technical architects, instilling technical rigor and sharing domain assets.
Minimum Qualifications
- 2+ years of hands-on Salesforce delivery experience with Automotive Cloud or a directly adjacent industry cloud.
- 7+ years of total experience as a Lead Developer or Solution Architect.
- Deep domain knowledge of core automotive business processes.
- Extensive experience designing and implementing enterprise integration patterns.
- Proven expertise integrating Salesforce with specialized automotive applications.
- Demonstrated proficiency in Agile and Waterfall delivery methodologies.
- Exceptional written and verbal communication skills.
- Ability to operate independently and drive project outcomes as a self-starter.
- Bachelor's degree in Computer Science, Software Engineering, Business, or a related technical field.
Preferred Qualifications
- Direct engagement experience on Salesforce Automotive Cloud implementations.
- Hands-on experience with connected vehicle platforms, IoT edge device integrations, or real-time telematics data ingestion.
- Advanced experience leveraging Salesforce Data Cloud (CDP).
- Practical exposure to cutting-edge Agentforce implementations.
- Direct experience consulting with OEMs, Tier-1 automotive suppliers, or dealership groups at enterprise scale.
- Existing Salesforce Industry Cloud accreditations or certifications.
Certification Pathway & Continuous Learning
- Candidates are expected to formally achieve five Salesforce certifications within their first 3 months in the role.
Leadership Qualities & Core Values
- Demonstrates an unyielding commitment to Customer Success.
- Exhibits deep personal investment in seeing automotive clients succeed.