Description
We are seeking an experienced Senior Consultant, Technical Program Manager to join our Client Services Advisory Onboarding and Implementation team in Saudi Arabia.
In this highly visible role, you will drive complex, technology-driven payment solutions by providing dedicated program management, implementation support, and technical expertise.
Responsibilities:
- Oversee large-scale, multi-country client onboarding and complex solution implementations, ensuring strategic alignment, effective execution, and measurable business outcomes.
- Serve as the client’s single point of contact (SPOC), leading the development of the overall program plan and coordinating delivery across client and internal stakeholder groups.
- Act as a trusted advisor to client C-suite executives and senior leadership, providing strategic and technical guidance throughout implementation projects.
- Represent and advocate for the client’s operational and commercial requirements across internal Visa teams and decision-making forums.
- Establish and manage program governance, risk management, and compliance frameworks to support disciplined and flawless execution.
- Drive speed to execution, reduce client burden, and ensure a high level of client satisfaction throughout the engagement lifecycle.
- Lead pre-sales engagements, including solution positioning, proposal development, deal structuring, and executive-level discussions.
- Contribute to the development and launch of new service offerings aligned with market needs.
- Partner with VCA, Sales, Product, and other internal stakeholders to deliver joint projects and identify new Advisory opportunities.
- Identify and implement operational efficiencies to improve service delivery, enhance scalability, and reduce costs.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field.
- 8+ years of progressive experience in Technical Program Management, IT Consulting, or Technical Implementation, preferably within the payments, fintech, or financial services industry.
- Proven track record of managing complex technical from initiation to launch.
- Deep understanding of payment processing, card scheme operations, authorization, clearing, settlement, and emerging payment technologies.
- Fluent in English and Arabic