Description
As a Regional Manager, you'll lead a team of Deliveroo City Managers and Account Managers. You will develop the strategy to grow order volume and market share within your region, whilst managing the profitability of your department.
You will have 3 people within your team. Your role will be commercially focused, however you will work with teams including operations, marketing, and product to ensure local success across restaurant, customer, and rider metrics.
You'll maintain relationships with the top accounts within your region to ensure Deliveroo is continuing to help their businesses grow. The Regional Manager will ideally be based in Dublin but this role covers Deliveroo's restaurant, grocery, new vertical & strategic partner base across Regional Ireland, encompassing Cork, Limerick, Galway, and Belfast, along with emerging Irish markets.
The territory spans both Republic of Ireland and The North of Ireland, requiring comfort operating across two jurisdictions with distinct commercial and regulatory dynamics.
Responsibilities:
- Lead the strategy for markets within your region - Cork, Limerick, Galway, and Belfast
- Support your team (city managers and account managers) to develop the operational plan for Deliveroo in your region
- Set and achieve regional targets
- Coordinating execution for your operational plans (you'll work with our rider operations and marketing teams)
- Be the face of Deliveroo to top restaurant partners - establishing relationships with our top restaurants
- Lead important negotiations for new restaurant partners within your region
- Collaborate with our restaurant and rider operations teams to improve efficiency and improve customer outcomes
- Work with your local marketing team to accelerate revenue growth
Requirements:
- 7+ years working in commercially focused roles
- Highly analytical
- Mix of both strategy and execution experience
- Comfortable handling negotiations with business owners or C-suite operators
- Relationship-building and communication skills whether face-to-face, through phone, or email
- You will be in the field often which will require travel (2 days per week) so must be able to drive and have a car
- Previous general management experience, or experience running your own business would be desirable