Description
Join Zendesk as an Account Executive, driving top-line revenue growth by acquiring new customers and developing strategies to penetrate top-tier accounts in the Iberian Market (Spain and Portugal). You will build relationships, introduce innovative solutions, and grow existing partnerships.
What You'll Be Doing:
- Drive top-line revenue growth by acquiring new customers and developing strategies to penetrate top-tier accounts
- Proactively identify and pursue opportunities to cross-sell additional products and services to existing customers
- Manage and nurture key customer relationships to ensure maximum satisfaction and retention
- Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies
- Create quarterly territory plans, developing strategies and actionable tactics to increase market share
- Demonstrate a strong understanding of Zendesk products and align them with client business objectives
- Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages
- Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast
- Establish and maintain C-level executive sponsorship, leveraging industry expertise to build relationships with decision-makers and champions
- Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution
- Negotiate and close complex deals, leveraging a consultative approach
- Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape and industry trends
What You Bring to the Role:
- BA/BS degree or equivalent experience required
- Experience in cloud/software B2B/AI sales or solution engineering, with a minimum of 4 years of experience and a proven track record of exceeding sales targets
- Strong, consistent track record of achieving targets & quota achievement
- Expertise in navigating complex sales cycles and renewals
- A history of successfully selling to C-level executives
- Outstanding presentation, negotiation, and deal-closing abilities
- Experience creating and leveraging territory and account plans
- An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth
- Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic, and Looker
- Ability to travel to customer locations
- Spanish and English (Portuguese is a plus)