Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Job Summary: The OSS Associate will provide administrative support to the claims department.
Responsibilities:
- Reviews scanned documents for key data.
- Researches and processes electronic mail; modifies documents to correct claim and/or responsible party.
- Adheres to Best Practices and follows indexing protocol.
- Maintains service level agreements and meets production goals.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Requirements:
- High School Diploma or GED required.
- One (1) year of general office experience or equivalent combination of education and experience required. Claims experience preferred.
- Oral and written communication skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Organizational skills
- Interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
What we offer:
- A stable, consistent work environment , both in-office and virtual
- A comprehensive training program to help you support employees and customers from some of the world's most respected brands
- A dedicated mentor and manager to guide you every step of your career journey
- Career development and promotional opportunities as you take on new responsibilities
- A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being