Description
WEBTOON Entertainment is seeking a highly organized, detail-oriented, and proactive Platform Growth Associate to ensure the smooth, timely, and compliant delivery of content, promotional assets, creator communications, and user-facing features across the CANVAS platform.
This role is critical to maintaining the platform's daily health, supporting key business initiatives, and enabling a seamless experience for millions of readers and creators.
Essential Duties:
- Manage the end-to-day operational lifecycle of series, including review, curation, and scheduling of CANVAS Series.
- Operate and maintain content management and scheduling tools to ensure accurate and timely execution of events, content releases, and feature rollouts.
- Enforce Brand Safety guidelines and content policies for all assets and series published on the platform, collaborating with Trust & Safety and Legal teams.
- Collaborate cross-functionally with Marketing and Product teams for platform feature announcements.
- Draft, review, localize, and schedule Creator engagement communications, including copywriting for notices, newsletters, and social activations.
- Keep up with European trends and viral content for adaptation to WEBTOON CANVAS Social channels.
- Assist with virtual events focused on creators and education.
- Act as a key operational liaison between global and local teams, ensuring consistent processes and clear communication across multiple time zones.
Minimum Qualifications:
- 2+ years of experience in digital operations, content operations, web/mobile platform operations, or digital media.
- Bilingual fluency in German required.
- Strong attention to detail, organizational, and project management skills, with experience working with global teams across various time zones.
- Experience with Content Management Systems (CMS) or scheduling tools in a publishing or platform environment.
- Excellent written and verbal communication skills, with experience in professional copywriting and copyediting.
- High level of proficiency with collaboration and project management tools.
Preferred Qualifications:
- Practical knowledge of storytelling, digital comics, webcomics, or the webnovel/entertainment industry.
- Strong proficiency with technology, including Airtable, MS Office, Photoshop, and Illustrator.
- Experience with user retention and monetization strategies.
- Familiarity with data analysis tools.
What We Offer:
- Career development and mentorship.
- Health benefits, including vision and dental.
- Generous PTO and Parental Leave Top-up.
- 401K Contributions.
- Commuter Benefits.
- Global WEBTOON and LINE FRIENDS discount program.
- Winter break shutdown.