Description
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do.
We're looking for a Senior Business Development Manager to join our Rome team. In this role, you'll help us build new relationships with Rome and Lazio's most premium and regarded grocery and stores, acting as a founding member of our regional growth efforts.
What You'll Be Doing
You will be a critical driver of our expansion in Italy, focusing on high-end partnerships, account activation, and providing a world-class onboarding experience for new merchants.
Here's what your day-to-day might look like:
- HQ Contract Rollout & Store Activation: Work on existing framework agreements negotiated at Headquarters/Casa Madre level by visiting individual store locations, engaging directly with local store managers, and driving the end-to-end activation process.
- Consultative Selling & Stakeholder Engagement: Communicate with store managers and business owners through physical in-store visits, calls, and meetings to demonstrate the value of Deliveroo's technology and ensure buy-in at the local level.
- Hands-on Onboarding Support: Guide partners through the joining and technical setup process, offering on-site support to ensure a seamless operational transition onto the platform.
- Relationship Building: Maintain strong relationships with local store teams and attend local meet-ups/events to stay connected with the regional retail and culinary community.
- Market Expertise & Operational Feedback: Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners, gathering local insights to refine our expansion strategy.
What You'll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
- Sales & Activation Experience: Significant experience in targeting new business with a "hunter" mindset, combined with a proven track record of executing store-level activations for accounts with central framework agreements.
- Field & On-Site Availability: Willingness and confidence to spend time on the field, visiting individual stores and engaging directly with local managers and operational teams.
- Negotiation & Stakeholder Management: Ability to navigate commercial discussions centrally and convince local store stakeholders to prioritize platform activation.
- Strong Communication: Confidence dealing with premium partners face-to-face, over the phone, and via email.
- Tenacity & Problem Solving: A resilient, proactive approach to overcoming operational barriers at the store level in a fast-moving environment.
- Industry Knowledge: A strong understanding of the retail, grocery, or restaurant industry is a significant plus.
Why Join Us?
At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving.
We aim to create a fair process that lets your skills shine,our interview typically includes 3 stages.
Compensation
- National Collective Agreement (CBA): CCNL Commercio e Terziario
- Classification Level: Livello 3
- The total target compensation (OTE) for this role is €35,200 – €48,000 gross per year, of which the base salary range is €26,000 – €30,000.