Description
We are seeking a Mobile Funeral Arranger to join our team on a 12-month fixed-term contract. As a Mobile Funeral Arranger, you will be responsible for arranging funerals and providing support to families in a compassionate and professional manner.
The role involves:
- Travelling to meet clients and building relationships with the community
- Supporting clients in person and over the phone, arranging family visits and answering questions
- Ensuring the funeral home is clean, safe, and welcoming
- Working with digital systems to manage client documentation, funeral arrangements, and invoicing
- Referring regulated work to the Funeral Plan Arrangers team
- Assisting with manual handling of coffins and preparing the deceased for viewing
- Updating client management applications with accurate and timely information
To be successful in this role, you will need:
- A full UK driving licence and access to a vehicle
- The ability to work confidently on your own
- Good communication skills, both written and verbal
- Basic maths skills for cash handling and invoicing
- Good IT skills, with the ability to use various technology devices and systems
- A passion for delivering great service and building relationships
- High levels of empathy, discretion, and care
- The ability to carry out physical tasks, such as moving coffins
In return, we offer:
- Competitive salary of £13.47 per hour
- 23 days of holiday (pro-rata)
- Pension with up to 10% employer contributions
- Discounts on Co-op products and services
- Access to Employee Assistance Programme and virtual GP
- Endless career development opportunities
- Friendly and supportive team environment
We value diversity and inclusion and welcome applications from everyone.