Description
At Wolt, a global logistics platform, you're part of a team that builds relationships with merchants to help them succeed. As a Junior Key Account Manager, Retail, you'll manage a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, partners, and customers.
Responsibilities
Day-to-day in this role you'll:
- Develop and foster partner relationships with your portfolio of key accounts
- Conduct quarterly business reviews with partners to deepen relationships, review performance, and develop forward-looking strategies
- Determine merchant needs, prioritize them by business impact, and co-create solutions
- Strategically introduce and execute new Wolt product opportunities to broaden partnerships and increase partner revenue streams
- Drive revenue growth of Wolt and partners in your portfolio through a data-based approach
- Act as a key communicator between operations, support, marketing, and partners
- Work closely with the marketing team to plan and execute promotional campaigns that increase user acquisition and retention, drive growth, and support partner performance
- Bring structure and hands-on contribution in a still-developing environment
- Lead/co-lead projects across different partners and verticals, coordinating teams and stakeholders to keep work on track from planning through launch
- Support the Retail team with projects and analyses across different partners and verticals
Requirements
- 1 to 3 years of success in account management or B2B sales with clear commercial impact
- Strong relationship builder with excellent interpersonal skills
- Analytical mindset with experience using tools like Looker
- High ownership and a team-first attitude
- Fluent in Norwegian and English, both written and spoken
- Consultant, marketing and sales experience are a plus
Benefits
- A unique opportunity to join a growth journey where your ideas about the direction of the company are welcome, and where you can contribute to developing new tools and ways of working
- A Competitive Salary Package and Benefits
- Health Insurance
- Employee Assistance Programme - therapy and wellbeing
- Employee discount on all Wolt orders