Description
We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. As a Shift Lead, you will be responsible for managing a team of Vehicle Safety Officers (VSOs) to ensure daily operations are conducted with the highest levels of safety and efficiency.
Your Day-to-Day As a Shift Lead, you will:
- Lead a team of VSOs during a shift, providing guidance, support, and direction to ensure tasks are completed efficiently and effectively.
- Oversee the day-to-day operations within the shift, ensuring they meet the company's standards and goals.
- Line manage a group of VSOs who will operate across a rostered shift pattern, ensuring that you have face-to-face, documented contact with each member at least on a monthly basis.
- Engage with customers directly by being the central point of contact for specific OEM initiatives and cascading instructions to VSOs.
- Ensure all operations comply with company policies and legal regulations.
- Monitor the quality of on-road testing during a shift to ensure they meet the required standards.
- Identify operational problems and challenges, and develop practical solutions to overcome these issues.
- Serve as the primary point of contact for the operations team during the shift.
- Prepare and submit reports on shift activities, including performance metrics, incident reports, and any deviations from the standard operating procedures.
- Provide the initial point of contact for an on-road incident and initial 'Operations Officer' as per the company Major Incident Management Plan.
- Coordinate individual and collective training and development events with the Quality Assurance team.
- Continuously seek ways to improve operational efficiency and effectiveness.
Requirements
- Fluent in English
- Calm and controlled in a pressured environment
- Ability to take on board feedback and learn from mistakes
- Experience working with people and thriving in a team environment
- Proven strategies for managing wellbeing, including fatigue and stress
- Proven experience as a team coordinator or similar role
- Strong leadership and communication skills
- Ability to work under pressure and manage multiple priorities
- Excellent problem-solving skills and attention to detail
- Proficiency in Google Workspace or Microsoft Office suite
Benefits
- Salaries benchmarked against the market annually
- Meaningful equity, sharing in the ownership and long-term success of Wayve
- Learning and development budgets with support for training, conferences, and growth
- Comprehensive benefits including health insurance, dental, enhanced maternity and paternity leave, retirement or pension where applicable, access to therapists, wellbeing partnerships, team socials, and more