Description
Autodesk Customer Success is looking for highly motivated trusted advisors to help customers optimize their product investment and achieve measurable business outcomes.
You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance.
Responsibilities
- Deliver live coaching sessions to drive adoption of Autodesk Solutions
- Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
- Build, maintain and deliver packaged service offerings to increase customer success and new product adoption
- Deliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions
- Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges
Minimum Qualifications
- Fluency in English + either advanced level of French
- Expert knowledge of Autodesk Civil 3D and Autodesk AutoCAD in a production environment
- 5 – 6 years Civil Engineering or related field experience
- Advanced knowledge of the industry needs and workflows
- Bachelor’s degree in civil engineering
- Public speaking/presentation skills
- Additional knowledge of Autodesk Construction Cloud, Autodesk Map 3D, and GIS is beneficial
Salary transparency
For Spain based roles, we expect a starting base salary between 46,000 EUR and 67,100 EUR. Offers are based on the candidate’s experience and geographic location, and may exceed this range.